Christmas Hours

We close on 21st December, 2016 and reopen on Monday 9th January, 2017. If you purchase products online over this period, your order will not be fully processed until 16th January 2017. Thank you for your understanding over the holiday period. Merry Christmas!

Finance Options
You may use Flexirent to finance your new office furniture. View information here... https://directoffice.co.nz/finance-options/
Opening Hours
Showroom Hours

Weekdays: 8am - 5pm
Saturdays & Sundays: Closed

Online Shopping: 24/7
How much will freight cost?
If you're in Auckland then freight will be free! If you're outside of Auckland shipping will be calculated based on where you are in New Zealand. Go to checkout - Shipping will display on the right-hand side after you fill out your details.
Do you offer free shipping?
Yes, we offer Free Shipping on all products for the Auckland Metro area. We also offer free nationwide delivery on all EOS office chairs.
How long will delivery take?
The delivery time will depend on the product. If a product is in stock it will be shipped within 3 days and usually the day after you place your order. Other products may need to be ordered or made in our factory. Please see the delivery guide below.

EOS products:
Dispatched within 3 days
Vienna Sofas:
Dispatched within 10 days
Longbow Products:
Dispatched within 5 days
Tasman Chairs:
Dispatched within 3 days
Avoka Products:
Dispatched within 7 days
Levira Glass Desks:
Dispatched within 3 days
Benchwork/Framework Desks:
Dispatched within 10 days
Sit Stand Desks:
Dispatched within 7 days
Can I apply for an account on credit?
We do not provide credit in most cases. However if you are a regular customer, please contact our accounts department to discuss. Phone: 09 476 6412
Can I cancel my order?
Once you have purchased goods online you may not cancel your order unless the product is damaged or faulty. See our Terms & Conditions. Please feel free to call us if you have a problem with your order, we are more than happy to help resolve any issue.
Is it safe to use my credit card on your site?
Yes. We employ DPS to process all credit card payments and never store sensitive data on our servers. DPS is committed to data security. DPS uses a variety of technologies and procedures to help protect personal information from unauthorized access, use or disclosure. For example, DPS stores the data in computer servers with limited access that are located in controlled facilities secured by the latest in surveillance and security technology. When DPS transmits sensitive information (such as a credit card numbers), DPS protects it through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Credit card details stored onsite are encrypted using 168bit 3DES encryption. DPS is a level 1 certified PCI-DSS compliant provider:

PCI DSS, the Payment Card Industry Data Security Standard is a set of security requirements relating to the protection of card holder data. The standard is governed by the PCI Security Standards Council, an organisation put together by most of the major card schemes VISA, MasterCard, American Express, JCB and Discover. It's relevant for any entity that stores or transmits sensitive card holder data, that being generally things like the PAN (card number), Card security code, track data, PIN block. The current version of the standard is Version 1.2. Preceding PCI-DSS the card schemes had their own standards, the VISA Account Information Security (AIS) standard formed the basis to most of the PCI-DSS requirements."
How do I contact customer service?
You can contact us by phone on 09 476 6412 or by email at support@directoffice.co.nz during normal business hours.
How can I pay?
We accept the following methods of payment:
Direct Bank Transfer via Account2Account
Credit Cards:
Visa
MasterCard
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