Shipping Info

Many of our product lines are shipped to you freight free to a ground-floor delivery point. Multi-level delivery charges may apply if above the ground floor.

Some product lines delivered outside of Auckland will incur a delivery charge. We will always communicate with you and advise if the items you have ordered incur an extra shipping charge because of a rural address, inaccessibility or if installation is required , for example.
We will be in contact with you asap if your order has shipping costs involved.

A majority of our items are delivered flat pack and will require assembly. Our team can quote on the assembly as and if required. We partner with a network of installers nationwide. A custom quote will be provided for assembly on request. 

Many of our items are shipped direct from our suppliers or manufacturers. Delivery time frames will be subject to our supplier’s availability at the time of order. We will communicate any stock availability issues or backorders as required.

For larger scale projects a shipping cost will be quoted as required.

Our shipping policy is:

  1. Online orders may come flat-packed and require assembly.
  2. For metro and ground-floor Auckland Metro locations, delivery is free.
  3. For rural and other locations as well as above-ground floor buildings, additional charges will be charged and invoiced separately.
  4. We do offer In house Auckland delivery and Installation, please contact us for pricing.